Client Support Worker
Job Summary
Job Posting – Client Support Worker
Date Posted: June 15, 2026
Application Deadline: Open until filled
Position: Client Support Worker
Wage: $26.46/hour
Hours: 32 hours/week
About SWC
The Sudbury Women’s Centre (SWC) is a community-based nonprofit organization that supports women, girls, and gender-diverse individuals who have experienced violence or other challenging life situations. We offer programs and services that promote safety, healing, connection, and empowerment through trauma-informed support, resource navigation, group programming, and community partnerships.
This position will support the planning and delivery of a one-year job readiness program in partnership with Spark Employment Services, aimed at building skills and employment readiness for participants with past intimate partner violence or gender-based violence experience. Candidates with lived experience are encouraged to apply, as their perspectives can enhance our ability to serve the community effectively.
Key Responsibilities
- Provide one-on-one support to clients, including intake, resource navigation, and follow-up
- Facilitate or co-facilitate workshops and group programs in a safe, inclusive environment
- Plan and coordinate small events and program activities
- Support the planning and delivery of a structured job readiness program in partnership with SPARK
- Develop and maintain strategic partnerships with organizations, businesses, and community groups
- Research and identify collaboration opportunities aligned with SWC’s mission
- Act as a liaison between SWC and external partners to ensure clear communication and coordination
- Maintain accurate records and documentation for reporting purposes
- Collaborate with team members to ensure consistent, high-quality service delivery
- Participate in community outreach initiatives and events
- Attend community meetings as required
Qualifications
- Diploma in Social Service Work or a related field (required)
- Minimum 1 year experience in social services or a related role (required)
- Demonstrated understanding of trauma-informed care and client-centered support, particularly in relation to gender-based violence
- Experience in workplace rights and/or women’s rights is considered an asset
- Compassionate, patient, and approachable
- Strong organizational and time-management skills
- Excellent verbal and written communication skills
- Ability to work collaboratively within a multidisciplinary team
- Proficient in Microsoft Office
- Detail-oriented and efficient
- Mental Health First Aid certification is considered an asset
Additional Information
- Reports to the Program Manager
- Schedule: 32 hours/week, primarily Monday, Wednesday, Thursday 8:30 AM – 4:30 PM, with Tuesday evenings for programming 8:30-8:30
- Occasional travel within the community (expenses reimbursed per SWC policy)
- Facilitation of workshops and programming is a core responsibility
Requirements
- Valid driver’s licence (required)
- Must have access to a reliable vehicle to support program delivery at off-site locations
- Willingness to travel locally (up to 25%)
- Work location: In person (Greater Sudbury, ON P3E 1G1)
Application Question
Due to funder eligibility requirements:
Do you identify as a woman or a gender-diverse individual?
How to Apply
Please submit your cover letter and résumé to:
Michele Cyrenne
Michele.cyrenne@sudburywc.ca
We thank all applicants; only those selected for an interview will be contacted.
Equity Statement
We are committed to fostering an inclusive workplace where diversity is celebrated and everyone feels valued and respected. Persons with disabilities are encouraged to apply and will be provided with reasonable accommodations, as needed, to support their participation in the recruitment process and their performance on the job.
We believe that diverse perspectives lead to innovative solutions, and we welcome the unique talents and contributions that individuals bring to our team.