Client Program Support Worker – Part Time
Job Summary
Job Summary
The Sudbury Women’s Centre (SWC) is seeking a compassionate and organized Client & Program Support Worker to deliver inclusive, trauma-informed services to women, girls, and gender-diverse individuals in Greater Sudbury and surrounding areas. This position supports the Breaking Down Barriers program, which focuses on addressing systemic and workplace-related challenges faced by women, especially in male-dominated sectors.
The ideal candidate is empathetic, resourceful, and committed to equity-based community work. If you have experience in social services, program facilitation, or community engagement—and are passionate about empowering others and reducing barriers—we encourage you to apply.
Position: Client Support Worker
Wage: $23.33/hour
Hours: 20 hours/week
Contract: Through March 31, 2026, with possible extension
About SWC
The Sudbury Women’s Centre (SWC) is a community-based nonprofit organization that supports women, girls, and gender-diverse individuals who have experienced violence or other challenging life situations. We offer a range of programs and services that promote safety, healing, connection, and empowerment. Through trauma-informed support, resource navigation, group programming, and community partnerships, we help participants build resilience and reach their goals.
Key Responsibilities
- Provide one-on-one support to clients, including intake, resource navigation, and follow-up
- Facilitate or co-facilitate group programs and workshops in a safe, inclusive environment
- Develop and maintain strategic partnerships with companies, organizations, and community groups
- Research and identify new collaboration opportunities to support the organization’s mission
- Serve as a liaison between the organization and external partners to ensure seamless communication and coordination
- Participate in occasional travel to deliver programming and support services in surrounding communities
- Assist with program planning, communications, and participant engagement
- Maintain accurate records and documentation for reporting purposes
- Collaborate with team members to ensure consistent, high-quality service delivery
- Participate in community outreach and events as needed
Qualifications
- Diploma or degree in Social Work, Social Services, Psychology, or a related field is preferred
- 1–2 years of experience in client support, community outreach, or program delivery
- Knowledge of issues affecting women in male-dominated workplaces and/or equity-seeking communities
- Strong communication and interpersonal skills, with a trauma-informed approach
- Proficiency in basic computer tools (Microsoft Office, Google Suite)
- Ability to work independently and as part of a collaborative team
- Access to reliable transportation and willingness to travel as required
- Crisis intervention or de-escalation training (or willingness to obtain)
Additional Information
- This position reports to the Program and Operations Manager
- 20 hours/week, with the possibility of additional hours depending on travel requirements
- Contract through March 31, 2026, with potential for renewal
- Funded through the Breaking Down Barriers program
- Occasional travel to Northern Ontario communities required; mileage and travel-related expenses reimbursed per SWC policy
Schedule:
- 8 hour shift
Application question(s):
- Due to funder eligibility: Do you identify as a woman or a gender-diverse individual?
Education:
- DCS / DEC (required)
Experience:
- Social Service Work: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
- 25% (required)
Work Location: In person
We thank all applicants; only those selected for an interview will be contacted.
Application Deadline: posted until filled
Please email full applications (cover letter & resumé) to:
Michele Cyrenne
Michele.cyrenne@sudburywc.ca
“We are committed to fostering an inclusive workplace where diversity is celebrated, and everyone feels valued and respected. Persons with disabilities are encouraged to apply and will be provided with reasonable accommodations, as needed, to support their participation in the recruitment process and their performance on the job. We believe that diverse perspectives lead to innovative solutions, and we welcome the unique talents and contributions that individuals with disabilities bring to our team. If you require any accommodations or assistance during the application process, please let us know, and we will be happy to accommodate your needs.”