Program and Operations Manager
Job Summary
Job Summary
We are seeking a skilled and compassionate Program and Operations Manager to support the delivery of trauma-informed, community-based programs that empower women, girls, and gender-diverse individuals. This position plays a pivotal role in coordinating day-to-day programming and ensuring effective team operations aligned with the Sudbury Women’s Centre’s mission and funding commitments.
The ideal candidate is highly organized and values collaborative, equity-focused work. If you have a background in social work, community services, or nonprofit program leadership, we invite you to bring your experience to a team making a difference in Greater Sudbury.
About SWC (Sudbury Women’s Centre)
SWC is a nonprofit organization that supports women, girls, and gender-diverse individuals navigating challenging life situations, including but not limited to gender-based violence (GBV), intimate partner violence (IPV), social isolation, economic hardship, and systemic barriers.
Through trauma-informed programs, peer support, community engagement, and resource navigation, we help individuals build safety, wellness, connection, and resilience. Our programming includes:
- Violence prevention and recovery supports
- Newcomer integration and conversational English groups
- Senior wellness and inclusion programming
- Workshops and peer-based learning groups
- Access to practical needs, referrals, and system navigation
- Advocacy and support for navigating complex systems
SWC is committed to equity, inclusion, and social justice in all areas of our work.
Duties and Responsibilities
- Coordinate the daily delivery of programs and client services
- Supervise and support program staff
- Ensure programming meets funder requirements and reporting standards
- Foster an inclusive, trauma-informed, and anti-oppressive team environment
- Support grant writing and assist with identifying new funding opportunities
- Develop and manage project plans, timelines, and budgets to ensure successful execution of programs.
- Monitor project progress and performance, identifying risks and implementing mitigation strategies as necessary.
- Support evaluation efforts and outcomes tracking across projects
- Manage relationships with funders, partners, and community stakeholders
- Participate in internal planning, team meetings, and organizational strategy
Qualifications
- Post-secondary education in Social Work, Community Services, Gender Studies, or a related field
- 3+ years of experience in program management, community-based services, or nonprofit operations preferred
- Knowledge of gender-based violence, trauma-informed care, and crisis management approaches
- Proven team leadership and staff supervision experience
- Excellent interpersonal, organizational, and communication skills
- Comfortable using Microsoft Office, Google Workspace, and digital tools
- Ability to analyze data and make informed decisions based on project metrics.
- Availability for occasional evenings or weekends (e.g., events)
- Access to reliable transportation is an asset (some regional travel may be required)
What We Offer
- Meaningful work in a mission-driven, supportive team environment
- Paid vacation, sick time, and wellness days
- Leadership opportunities and professional growth
- A collaborative space rooted in equity, inclusion, and respect
How to Apply
Please submit Resume and Cover Letter through Indeed.
Applications will be reviewed on a rolling basis. We encourage early applications. The position will remain open until filled.
We thank all applicants. Only those who are selected for interview will be contacted.
We strongly encourage applications from individuals with lived experience and those who identify as Indigenous, Black, racialized, 2SLGBTQIA+, newcomer, or part of any equity-deserving group. Accommodations are available upon request throughout the recruitment process.