Client and Program Support Worker
Job Summary
Job Summary
We are seeking a compassionate and organized Client & Program Support Worker to deliver inclusive, trauma-informed services to women, girls, and gender-diverse individuals in Greater Sudbury and surrounding areas. This position supports the Breaking Down Barriers program, which focuses on addressing systemic and workplace-related challenges faced by women, especially in male-dominated sectors.
The ideal candidate is empathetic, resourceful, and committed to equity-based community work. If you have experience in social services, program facilitation, or community engagement—and are passionate about empowering others and reducing barriers—we encourage you to apply.
About SWC (Sudbury Women’s Centre)
The Sudbury Women’s Centre (SWC) is a community-based nonprofit organization that supports women, girls, and gender-diverse individuals who have experienced violence or other challenging life situations. We offer a range of programs and services that promote safety, healing, connection, and empowerment. Through trauma-informed support, resource navigation, group programming, and community partnerships, we help participants build resilience and reach their goals.
Key Responsibilities
- Provide one-on-one support to clients, including intake, resource navigation, and follow-up
- Facilitate or co-facilitate group programs and workshops in a safe, inclusive environment
- Develop and maintain strategic partnerships with companies, organizations, and community groups.
- Research and identify new collaboration opportunities to support the organization’s mission.
- Serve as a liaison between the organization and external partners to ensure seamless communication and coordination.
- Participate in occasional travel to deliver programming and support services in surrounding communities
- Assist with program planning, communications, and participant engagement
- Maintain accurate records and documentation for reporting purposes
- Collaborate with team members to ensure consistent, high-quality service delivery
- Participate in community outreach and events as needed
Qualifications
- Diploma or degree in Social Work, Social Services, Psychology or a related field is preferred
- 1–2 years of experience in client support, community outreach, or program delivery
- Knowledge of issues affecting women in male-dominated workplaces and/or equity-seeking communities
- Strong communication and interpersonal skills, with a trauma-informed approach
- Proficiency in basic computer tools (Microsoft Office, Google Suite)
- Ability to work independently and as part of a collaborative team
- Access to reliable transportation and willingness to travel as required
- Crisis intervention or de-escalation training (or willingness to obtain)
Additional Information
- This position reports to the Program and Operations Manager
- 32 hours/week, primarily weekdays, with occasional evenings for programming
- Contract through March 31, 2027 (renewal dependent on funding)
- This position is funded through the Breaking Down Barriers program
- This position requires occasional travel to Northern Ontario Communities
- Mileage and travel-related expenses will be reimbursed in accordance with SWC policy
- We thank all applicants. Only those selected for an interview will be contacted
How to Apply
Please submit your resume and cover letter through Indeed.
Applications will be reviewed on a rolling basis and the position will remain open until filled. Early applications are encouraged.
SWC welcomes and encourages applications from individuals with lived experience and those who identify as Indigenous, Black, racialized, 2SLGBTQIA+, newcomer, or part of any equity-deserving group. Accommodations are available upon request throughout the ecruitment process.